Customer Help
FAQs
We offer video appointments with qualified healthcare providers and provide legitimate, signed digital doctor’s notes if deemed clinically appropriate. Our service is designed to be affordable, hassle-free, and accessible without the need for insurance.
Scheduling an appointment is simple. Just visit our website, choose a time that works for you, and book your video consultation with one of our experienced healthcare providers.
No, insurance is not required to use our service. We offer a straightforward, out-of-pocket payment model that is both transparent and affordable.
During your video appointment, you’ll speak directly with one of our qualified healthcare providers who will assess your condition. If they determine that a doctor’s note is clinically appropriate, they will issue a signed digital note that you can use as needed.
If a doctor’s note is issued, you will receive it digitally via email. The note will be signed and can be easily shared electronically or printed out for your convenience.
Yes, our doctor’s notes are valid for use at work, school, or other institutions, as they are issued by licensed healthcare providers. However, it’s important to check with your employer or school to ensure they accept digital notes.
Our pricing is designed to be affordable and transparent, with no hidden fees. The exact cost will depend on the specifics of your appointment, but you can find detailed pricing information on our website when you book your appointment.
We offer flexible scheduling options, including same-day appointments, depending on availability. You can choose a time that suits your needs best.
If a follow-up appointment is necessary, you can easily schedule it through our platform. Our healthcare providers are available to assist with any ongoing concerns or additional documentation you may require.
Yes, we take your privacy and security very seriously. All appointments and personal information are handled with strict confidentiality and comply with all relevant privacy laws and regulations.
If you have any additional questions or need further assistance, please don’t hesitate to contact our customer support team. We’re here to help and ensure you have a smooth and satisfactory experience with our services.